{"id":1095,"date":"2025-03-26T15:57:00","date_gmt":"2025-03-26T06:57:00","guid":{"rendered":"https:\/\/www.ulvac-phi.com\/news\/0321\/"},"modified":"2026-07-27T17:44:55","modified_gmt":"2026-07-27T08:44:55","slug":"0321","status":"publish","type":"news","link":"https:\/\/www.ulvac-phi.com\/en\/news\/0321\/","title":{"rendered":"Notice regarding call recording for Customer Service inquiries"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thank you very much for your continued use of our Customer Service.<\/p>\n\n<p class=\"wp-block-paragraph\">For the purpose of improving the quality of service to our customers, our call center will be recording telephone calls.<\/p>\n\n<p class=\"wp-block-paragraph\">The recorded call content will be used for the following purposes.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Improvement of telephone responses: Used for training and improvements to provide better service to customers.<\/li>\n\n\n\n<li>Confirmation of inquiry content: Used to accurately understand customer requests and opinions and to respond promptly.<\/li>\n\n\n\n<li>Prevention of disputes: By recording interactions with customers, we strive to prevent misunderstandings and disputes.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Recorded data will be stored under strict security management and will not be used for purposes other than those stated above. It will not be provided to third parties except as required by law.<\/p>\n\n<p class=\"wp-block-paragraph\">We will continue to strive to provide better service, and we ask for your understanding and cooperation.<\/p>\n\n<p class=\"wp-block-paragraph\">ULVAC-PHI, Inc. Customer Service Department<\/p>\n","protected":false},"featured_media":0,"template":"","news-category":[22],"class_list":["post-1095","news","type-news","status-publish","hentry","news-category-information"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"Thank you very much for your continued use of our Customer Service. For the purpose of improving the quality of service to our customers, our call center will be recording telephone calls. The recorded call content will be used for the following purposes. Improvement of telephone responses: Used for training and improvements to provide better\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.ulvac-phi.com\/en\/news\/0321\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"ULVAC PHI\u3000\u30a2\u30eb\u30d0\u30c3\u30af\u30fb\u30d5\u30a1\u30a4\u682a\u5f0f\u4f1a\u793e - \u8868\u9762\u5206\u6790\u88c5\u7f6e\uff08XPS\u30fbAES\u30fbTOF-SIMS\uff09\u30e1\u30fc\u30ab\u30fc\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Notice regarding call recording for Customer Service inquiries - ULVAC PHI \u30a2\u30eb\u30d0\u30c3\u30af\u30fb\u30d5\u30a1\u30a4\u682a\u5f0f\u4f1a\u793e\" \/>\n\t\t<meta property=\"og:description\" content=\"Thank you very much for your continued use of our Customer Service. 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